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Listen "Stepping Up Service: Olympic Customer Service Stories"
Episode Synopsis
With the London Summer Olympics taking place, Alan decides to provide Ed with some of the breaking news headlines from the Olympics to see if he can relate each item to a customer service lesson. Can Ed connect the recent badminton team controversy with how to provide excellence service to our customers? Join Alan Jackson (The Jackson Group, www.thejacksongroup.com) and Ed Gagnon (Customer Service Solutions, www.cssamerica.com) as they discuss Olympic Customer Service Stories in this month's "Stepping Up Service"!
Running time: 29 minutes
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Running time: 29 minutes
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
More episodes of the podcast Stepping Up Service
Stepping Up Service: Connecting the Dots
20/10/2016
Stepping Up Service: Defining Disrespect
12/04/2016
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