Durban student Keyuren Maharaj, 23, has created CityMenderSA – South Africa’s first free, comprehensive service delivery reporting app. Frustrated by recurring infrastructure issues and a lack of accountability, Keyuren designed a platform where citizens can log, track, and publicly view issues like potholes, leaks, and outages. Each report generates a reference number and is mapped for public transparency, ensuring municipalities can no longer ignore complaints. Currently studying Mechanical Engineering at UKZN, Keyuren combined his technical and leadership skills to build a tool that promotes accountability, encourages civic participation, and has the potential to transform service delivery across KwaZulu-Natal and beyond.

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