Today on SSONext, host Barbara Hodge sits down with Deborah Kops - Advisor to global business services organizations committed to survive and thrive. Deborah is now focused on their single most critical success factor -talent. She is Managing Principal of Sourcing Change dedicated exclusively to shared services and outsourcing change management strategy. With experience as a shared services executive, buyer, provider, and private equity adviser, Deborah works with leading companies to manage globalization challenges. Deborah and Barbara dig into: ✅ Why talent functions hardwired but models are agile ✅ What’s behind talent shortage in the shared services space? ✅ How COVID has affected the delivery models of organizations, making them lose the sense of entity ✅ The capabilities (not skills) and mindsets that shared services professionals need to focus on For the full details on that and a lot more, 🎧 listen to the episode 🎧  If you like what you’ve heard today, do us a favor, and hit the rating button to give us 5 stars. That way, we’ll be seen in the systems, which will help us keep podcasting!

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