We discuss admin jobs, admin hiring, virtual assistants, job management systems, invoicing, quoting, the importance of relationships, looking after clients, how to build processes, the importance of systems, plus much much more. Always a great time hanging out with Michael so we really hope you enjoy the pod. Much love x Chapters00:00 Introduction and Client Relationships03:09 Finding and Retaining Clients05:58 The Importance of Client Interactions08:54 Process and Administration in Business11:51 Creating a Holistic Product 14:56 Systems and Processes in Business17:51 Emotional Decision-Making in Business20:56 The Role of Checklists and Flexibility23:51 Learning from Mistakes and Client Expectations26:55 The Evolution of Business Practices30:06 Conclusion and Final Thoughts35:58 Effective Admin Practices39:03 The Value of Hiring Admin Support43:56 Transitioning to Virtual Assistance49:12 Balancing Work and Family Life54:09 Streamlining Daily Operations01:00:55 Choosing the Right Job Management System01:08:52 The Importance of Basic Business Practices

Ver todos los episodios