Join us for a conversation with Jyotsna Gupta, the VP and Chief Information Officer at Bi-State Development Agency, as she reveals how her father's strategic planting of fruit trees taught her the value of leaving a legacy. Discover how her early passion for turning waste into art and her self-taught automation skills laid the foundation for a career defined by innovation, problem-solving, and a deep commitment to customer service. Learn how she leads with empathy, navigates the complexities of AI in a regulated environment, and believes that every person has a "something extra" to offer—they just have to be brave enough to chip away the clay and reveal the pure gold beneath.Guest Links:Jyotsna’s LinkedInBi-State Development AgencyCredits: Host: Lisa Nichols, Executive Producer: Jenny Heal, Marketing Support: Landon Burke and Joe Szynkowski, Podcast Engineer: Portside Media

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