In our latest episode, Dr. Rushika Fernandopulle, co-founder & CEO of Iora Health, and Ryan Stewart discuss the transformation of the healthcare delivery model. As a result of payment reform and a world where face-to-face medical encounters have not been possible, Healthcare is rapidly shifting towards an omnichannel communications environment, where patients are engaging where they want to be met - virtually - over voice, video and text modalities as well as in-office, as appropriate.With an increasing shift towards value-based risk models, primarily in Medicare, Dr. Fernandopulle talks about the transformation of his business through collaboration with the nation’s leading Medicare Advantage plans and, most recently, through direct contracting with the federal government’s Center for Medicare and Medicaid (CMS) which launched its Global and Professional Direct Contracting model on April 1st.  

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