Our series of guest lectures with ABA/GP Solo Rockstars continues and the inimitable Cynthia Sharp continues sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. It is great to get the masters of the game sharing their wisdom with all of you.Written by Susan Cartier Liebel

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