It's very possible that you, if you do anything, have found a process that works. You get what you want from the process.

But if the circumstances change, what then? How can you get the outcome you want if everything you have come to expect changes?

In physical science, the characteristic of flexibility is the ability of a substance to bend without breaking. A wire can alter its shape to fit the available space and course of a conduit, for instance.

Developing flexibility as a person—as a manager, teacher, or anyone working in a situation were changes have to be made—is vital. It is very difficult to be successful if you cannot adapt to a changing environment.


When the circumstances change, your process might have to change, too. Flexibility is key to getting the expected outcomes from the process under different conditions.

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