SmartFreight is back with another episode of their parcel insights podcast.  Bringing you actionable information on shipping, warehousing, and eCommerce.   In this episode we’re diving into….. an area of eCommerce that consumers ALWAYS put high on their reasons for not buying from a website -  but that often gets neglected by retailers and supply chain partners…   We’re revealing what customers want from your shipping experience.  Including, sharing some of the insights from SmartFreight's new ebook “What do customers want from their shipping experience?” which is available in the SmartFreight resources section at Smartfreight.com/resources  Join host Chloe Thomas from the eCommerce MasterPlan Podcast as she quizzes our three experts: Gavin Warwick, head of Sales, SmartFreight Tim McCarthy, Sales Manager, MaxOptra Chris Ford, Implementation Manager, MaxOptra 

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