Strategic lifecycle marketing is the cornerstone of a thriving eCommerce business, especially as the digital landscape evolves with AI advancements and privacy updates. Engaging and retaining customers has never been more crucial. Joshua Chin, Founder of Chronos Agency, breaks down lifecycle marketing, offering key insights on leveraging customer data for personalisation. He shares invaluable tips for optimising marketing efforts - from crafting successful campaign strategies and boosting click rates to exploring the untapped potential of direct mail in today's shifting environment.Guest:Joshua Chin is the CEO and Founder of global lifecycle marketing firm Chronos Agency, which has recently expanded to Australia and empowers DTC brands to boost profits through email, SMS, and Mobile Push Marketing. He also hosts the eCommerce Profits Podcast, where he shares insights on scaling business success, and serves as the Marketing and Communications Chair at Entrepreneurs’ Organisation Singapore.Find Us Online:James Lawrence LinkedIn: https://www.linkedin.com/in/jameslawrenceoz/ Smarter Marketer Website: https://www.smartermarketer.com.au/ Rocket Agency Website: https://rocketagency.com.au/ Rocket Agency LinkedIn: https://www.linkedin.com/company/rocket-agency-pty-ltd/Buy Smarter Marketer:Hardcover: https://amzn.to/30O63kg Kindle: https://amzn.to/2ZqfCWm About the Podcast:This is the definitive podcast for Australian marketers. Join Rocket Agency Co-Founder and best-selling author, James Lawrence in conversation with marketers, leaders, and thinkers about what it takes to be a smarter and more successful marketer.

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