How's your phone call confidence? When you call your bank do you get what you want, or do you roll over as soon as you hit a hurdle? Well, Natasha Janssens has got all the tips you need to master the art of the customer call. CREDITS Host: Rachel CorbettContributor: Author & founder of Women With Cents Natasha Janssens. Check her out on Instagram @womenwithcents or head to her website womenwithcents.com.au.Managing Producer: Elle BeattieLead Producer: Rachael HartProducer and Editor: Amy Kimball This episode of Small Change does not constitute financial advice or take into account individual circumstances. Always seek your own independent financial advice. Nova Entertainment acknowledges the traditional custodians of the land on which we produced this podcast, the Gadigal People of the Eora Nation. We pay our respect to Elders past and present.See omnystudio.com/listener for privacy information.

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