S3E59: The Coffee Shop That Forgot My Name: Why Attention Builds Loyalty

Small Business Survival Conversations
26/10/2025 13 min
S3E59: The Coffee Shop That Forgot My Name: Why Attention Builds Loyalty

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Episode Synopsis

Send us a textIn this week’s Monday Morning Motivation, host Anna Steinfest explores how small business owners can turn everyday attention into unstoppable customer loyalty.Using the story of a once-beloved coffee shop that lost its personal touch, Anna reveals why people don’t leave businesses — they leave indifference. Learn three practical, proven strategies to deepen relationships, strengthen trust, and build a loyal customer base that lasts far beyond transactions.#MondayMotivation #SmallBusiness #CustomerLoyalty #Entrepreneurship #BusinessGrowth #CustomerExperience #Retention #BrandTrust #SmallBusinessSurvival #CustomerService #AnnaSteinfestVisit: SurviveBizHub.org

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