AI can be a game changer, not a customer repellent. In this episode, we break down two major AI pitfalls that too many businesses are making right now. From impersonal bots that block human connection to chat tools that churn out generic, soulless responses, these mistakes are costing companies trust and credibility.You'll hear real-world examples that highlight what not to do and learn why AI should support, not replace, human-to-human interaction. Discover how to align AI with the heart and personality of your brand so it actually enhances your customer experience.Watch now to make sure you're using AI the right way in your business.

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