Ada’s Mike Murchison on scaling customer experience

Sit Down Startup
12/10/2021 35 min Temporada 3 Episodio 35
Ada’s Mike Murchison on scaling customer experience

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Episode Synopsis

Using AI as fuel, Ada equips companies with everything they need to make personalized customer experiences at scale. And all without the help of an engineer. Co-Founder and CEO Mike Murchison takes us behind the scenes of Ada in this discussion about:  How to free up live agents and focus on more creative work What to look at when building software Behavior traits among top leaders

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