SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

Por: Jeffrey Mason
The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action. 
359 episodios disponibles

Latest episodes of the podcast SimpleBiz360™ Podcast

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Is your company recognizing the gold nuggets found in customer complaints? OMOQ #77 15/07/2025
What tools does your company use to help customers sell silently? OMOQ #76 11/07/2025
How can companies create more AHA moments for customers? OMOQ #75 08/07/2025
Does your company ever examine how customer perceptions can become customer realities? OMOQ #74 04/07/2025
Is your company processing and returning all customer voice mails? OMOQ #73 01/07/2025
Would customers describe your company as a CANDO, or CAN’T DO business? OMOQ #72 27/06/2025
Does your company manage by looking at mirrors, or by looking through windows? OMOQ #71 24/06/2025
Do you still provide quality service even after you got paid for the job? OMOQ #70 20/06/2025
Is it time for your organization to purge some stinkin thinkin? OMOQ #69 17/06/2025
How do brevity and simplicity fit into your service deliverables? OMOQ #68 13/06/2025
Do you routinely delegate tasks without teaching and training the skill set? OMOQ #67 10/06/2025
Does your company reprimand failure, or reward it? OMOQ #66 06/06/2025
What would your day be like if you managed tasks by touching things only onetime? OMOQ #65 03/06/2025
Does your company deliberately initiate customer greetings? OMOQ #64 30/05/2025
Are you actively noticing any potential business improvements from everyday life? OMOQ #63 27/05/2025
What one change can be implemented today, that will create happier customers tomorrow? OMOQ #62 23/05/2025
Is your company merely taking orders, or creating experiences? #61 20/05/2025
Does your company have a mindset to routinely update customers? #60 16/05/2025
What value does your company place on providing customers user-friendly information? OMOQ #59 13/05/2025
Would customers describe your company as being problem-solvers, or problem-skippers? OMOQ #58 09/05/2025
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