Episode 24: How Do You Negotiate? - has Former Hostage Negotiator & The Black Swan Group Instructor, Sandy Hein, teach you powerful negotiation techniques.Episode Summary:This episode of the Simple Questions Podcast features a discussion between Dylan Carnahan and Sandy Hein, a former hostage negotiator and negotiation instructor with The Black Swan Group. The Black Swan Group is a negotiation service that solves business communication problems with hostage negotiation strategies.Listen as Sandy explains how to mentally approach a negotiation, effective negotiation techniques, and when to walk away from a negotiation.In this episode we discuss:00:00 - Boots on the Ground by Chris Hudson (Apple & Spotify)00:54 - Introducing Sandy Hein04:44 - Hostage Negotiation Career09:57 - Negotiator's Mindset15:33 - Negotiation Process19:21 - Common Negotiations23:57 - Labeling28:14 - Negotiation Techniques33:03 - Types of Yes35:15 - Accusations Audit40:14 - Saying Why44:42 - Approaching Another Skilled Negotiator46:30 - Walking Away51:09 - Accusations Audit55:04 - Closing Remarks58:35 - Conclusion and InformationResources:The Black Swan Group WebsiteThe Black Swan Group YouTubeNever Split the DifferenceWhy Aren't We Shaming Offenders Instead of Blaming Victims?

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