In this episode of Tech Talks Weekly, Alex and Sam explore how AI chatbots are transforming customer service and engagement. From instant 24/7 support to personalized conversations at scale, discover how businesses across industries are using chatbots to enhance user experience, reduce costs, and build stronger customer relationships. Whether you're a business owner, marketer, or tech enthusiast — this 4-minute conversation is packed with insights on why smart automation is the future of customer interaction. Topics covered:The evolution of chatbotsReal-world examples of chatbot useBenefits for both businesses and customersThe balance between automation and human touch

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