LEAD WITH SINCERITY, SERVE FROM THE HEART, TAKE PRIDE IN YOUR WORKIn this episode of the Shingo Principles Podcast we hear from Mike Martyn, three-time Shingo Publication Award–recipient, member of the Shingo Academy, Shingo Examiner, and a Shingo Licensed Affiliate with his firm SISU Consulting Group. Mike has supported many organizations that have challenged and received Shingo recognition.Mike will share his approach to developing successful leaders and building world-class cultures. Mike is in the process of publishing his new book, Management for Omotenashi: Learning to Lead for Passion, Purpose, and Performance. The following is an excerpt from his book. “The key to inspiring and engaging people is to define why an organization exists and give each person the opportunity to discover their own purpose connected to the mastery of their work and the contribution they make. This discovery of purpose and connection to mastery leads to the development of one’s ikigai, or reason for being. Work itself then becomes secondary to the interaction people have with their work and the opportunity they have to express themselves through continuous improvement, growth, and personal mastery.” Enjoy the podcast!

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