Richard Walsh talks with leadership expert Chris Sprague about effective leadership and its impact on business growth. Chris shares insights into healthy leadership principles and why some ineffective leaders rise to prominence. They discuss self-perception, supportive leadership, and enhancing customer service, as well as developing leadership skills, creating strategic vision, and managing diverse teams. They also explore the intersection of technology and leadership, emphasizing AI's role in workforce development and scaling small businesses. The episode wraps up with thoughts on embracing AI for business growth and the future of leadership analytics.

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