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Listen "Deliver Great Customer Experiences with Less Effort with Author Bill Price"
Episode Synopsis
This show is brought to you by SmartCookie Media where we provide end-to-end podcast production and VIP Day marketing services. Use the code "PODCAST23" for HALF OFF Nicole's latest workshop. What if you could deliver a great customer experience with less effort? If you said yes — and I'm sure you did — this week's episode is for you. Author Bill Price was Amazon’s first global vice president of customer service (yep, he reported to thee Jeff Bezos?!). He and his co-author, David Jaffe, wrote the best-selling book, The Best Service is No Service. Today, Bill talks to us about their new book and shares with us how organizations like mine and yours can become what they call frictionless. Get Weekly Tools to Build Your Business (for free!): The Entrepreneur's Toolkit Connect with Nicole: Nicole Schmied Linkedin; @Nicole Schmied Get Your Data-Driven Marketing Strategy: SmartCookie Media Follow Bill on LinkedIn: Bill Price Visit: Become Frictionless Visit: Driva Solutions Have a story to tell? Signup here: www.serialentrepreneurshow.com
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