Your business has a pulse—and it’s your clients who keep it beating. In this episode of Self Maid, We dive into why surveying your clients and following up consistently is the lifeline of a successful cleaning business. Discover why it’s always cheaper to keep a client than to chase a new one, how to ask the right questions to uncover hidden issues, and the simple follow-up habits that turn one-time customers into long-term advocates. Packed with real-world examples, practical strategies, and timeless quotes from business leaders, this episode will show you how to keep your finger on the pulse of your business—before there isn’t one. Follow Jason Shipway on social media to stay up to date.Instagram link @jasoncleans (click me)TikTok link @jason.cleans (click me)

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