Security and Machine Learning in the Call Center with Pindrop Security’s Chris Halaschek

06/07/2016 56 min
Security and Machine Learning in the Call Center with Pindrop Security’s Chris Halaschek

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Episode Synopsis

Call centers are a vulnerable point of attack for large enterprises. Fraud accounts for more than $20 billion in lost money every year, and a significant portion of that fraud is due to customer service representatives being fraudulent social engineering attacks.   Chris Halaschek joins the show today to discuss how Pindrop Security is addressing
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