Jennifer Chiang, Director of Customer Success, Yup Technologies

Scaling Up Services
23/05/2019 32 min Episodio 50
Jennifer Chiang, Director of Customer Success, Yup Technologies

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Episode Synopsis

Jennifer Chiang is the CEO of DWDG Consulting and the Director of Customer Success at Yup Technologies, where she was the architect behind the customer success team. She is a leader who is passionate about helping companies - particularly startups - unlock the true potential of customer success through analytics, empowerment, and a truly customer-centric mindset. Throughout her career, she's connected with other customer success leaders and have collated her learnings and insights into The Startup's Guide to Customer Success.
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