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Listen "Stronger Customer Connections - Episode 20"
Episode Synopsis
John DiJulius is the authority on World Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book is, The Relationship Economy - Building Stronger Customer Connections in The Digital Age.
John isn’t just talking about it, he lives it, as a very successful entrepreneur. He is the founder of three businesses: The DiJulius Group, John Robert’s Spa, and Believe in Dreams, a non profit that helps make dreams come true for deserving children. John talks to us today about how to make customer service our greatest competitive advantage.
John isn’t just talking about it, he lives it, as a very successful entrepreneur. He is the founder of three businesses: The DiJulius Group, John Robert’s Spa, and Believe in Dreams, a non profit that helps make dreams come true for deserving children. John talks to us today about how to make customer service our greatest competitive advantage.
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