What an Ideal Customer Success Platform Must Look Like ft. Wyeth Goodenough

Scale Tale - The Customer Success Podcast
05/02/2024 35 min

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Episode Synopsis

Most CS platforms are designed for post-sales customer journeys. But, CS begins early-on in the life cycle of a customer journey. CS platforms aren’t equipped to support customers during the entire customer journey.But what if they could?Imagine empowering your CS team with one platform for all customer needs. Super right? That’s what Mausmi Ambastha and Wyeth Goodenough chat about on this episode of the Scale Tale podcast.Join in to learn about the importance of health scorin...

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