ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Transforming Customer Experience with AI"
Episode Synopsis
In this episode Becky Doyle, Head of Technical Support – SuccessFactors HCM, shares with us some of the recent AI-powered product innovations that are transforming the customer experience when using our SuccessFactors HCM solutions to one of faster access into decision-critical insights. In addition, Built-in Support allows the SuccessFactors HCM solution itself to become an extension of Real-Time Support. Join us as we preview an exciting time for our HCM customers and how we support them. You don’t want to miss this episode!
More episodes of the podcast SAP Change Makers
The Power Duo: How AI and Human Support Engineers Are Shaping the Future of Customer Success
22/09/2025
Black Friday, Cyber Monday, and Beyond: Revolutionizing Customer Support with AI-Powered Prevention
06/03/2025
SAP Business Network: Effecting Change through Transparency, Resiliency and Sustainability
11/09/2024
Transforming with our Customers
21/11/2023
How industries will drive tomorrow’s success
13/09/2023
In God we trust