It takes confidence to make a mistake, it takes courage to learn from it.
As we wake up nursing our hangovers, the confidence the country found has now waned. It is now licking its wounds after the English national football team came so close to winning it's first trophy in 55 years.

The idea you are only as good as your last result is true, what's also true is that those in the hair and beauty industry are rated every hour. Every hour we risk our reputation and credibility trying to do the right thing by our customers. A moral dilemma.  
Which reminds me of a famous Albert Einstein quote. "Insanity: doing the same thing over and over and expecting different results."

What happens when you have a bad result or client how do you drag yourself out of it?
What lessons can we learn from serial second placer Gareth Southgate and the England football team?
How do we regain confidence after a knockback? Whether that be a cut, colour or service. Bad customers experiences feel awful, where do we get the courage to continue? How do you take control of a mistake, because if you never make a mistake you never learn.

Joe had a near death experience in Wembley on Sunday evening and shares a story with us so exciting the dogs burst into a chorus of snoring. Confidence in yourself is a super power.
Einstein knew a thing or two about how things work. I wonder if he was ever afraid to make a mistake?
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Rank Math says I need to add 5 more words. So here they are.

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