In this episode of Close It Now, Sam talks about about having a client that every single time they ask a question, you can barely have 4 or 5 words in.Tune in to this episode and get them to listen to you.Shut Up And Listen:Sam Wakefield: Who is out there Drive Time University? It is Sam Wakefield here at Close It Now. Now today's topic. Shut up, Mr. Homeowner, just let me tell you what's going on. Raise your hand. If you've ever had that client, that every single time they ask a question, you can barely get four or five words in and then they either start talking on top of you or they're on to the next question, the next subject. And it's like, they didn't even ask the question to start with, raise your hand. I know we've all had those clients. It's no fun. It's ridiculous. It's like, you just asked me this question, come on. Especially if they're in a situation where they're just not listening to reason. There it's like Derry, does this make any sense to you at all?It's like, do you not understand numbers? Do you not understand anything about anything? We all have those clients that we have to deal with. Right?And so that is the topic for today. How do we get into that conversation? How do we move, navigate that conversation so they one, get a better experience from us. Two cut down on the frustration on our part, because it's just freaking frustrating when we are having that, trying to have a conversation and they're just not listening, right? I hate those situations. How do we handle them? How do we manage them? How do we take them from the non, how do we take them from the non listener to the listener? Yeah. Great question. So that's what we're going to talk about today. All right. So who is, what, what am I a big question for you in your drive time? What are you drinking? I mean, I hope it's not like alcohol or something, but today I am drinking Starbucks, nitro cold brew there. They're not paying me for this. It's just what I grabbed it. Grabbed at the store on the way. Um, yeah, nitro cold brew. That's what I've got today. Everybody drink up with me here. What are you drinking? Hopefully you're staying hydrated, lots and lots of water. Hydration is important. What else is going on in your world? Are you crushing it this year? Are you living the life of your dreams? Making all the sales you want to make at the prices that you want to sell, or you're selling all of the top end modulating equipment that you want to sell?Are you selling all the indoor air quality that you want to sell? What's going on? How is your life in 2021? That's what I'm recording this. Is it what we predicted or are you having issues? Are you still live in money on the table? Is it time to take it to the next. If you would like to double your numbers, if you just want to get some better, I mean, we all, if you've chosen to be a lifelong learner, which you probably have, if you're listening to this podcast. This podcast is not for the rah, rah let's just get really forceful with the clients and, you know, beat them down until they buy from us type of a podcast. We are about, you know, about more meat than that. Um, I'm all about giving you actionable items, psychology to next level, your entire life, not just yourself, because we know that sales is not the performance of an hour. It's the overflow of a life. You know, everything that we do affects the way that our sales happen is because people. You know, resonate with you, they like you, or they don't, they, your energy matches your excitement, sales, the transfer of enthusiasm. How do we operate in that peak state? The majority of the time when we're in a home.That's why the best time to make a sale is right after you've made a sell. You're already excited. You're in that space. You're like everything I touch right now will turn to gold and there's nothingI can't do...

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