Struggling with a team member who just isn’t hitting cutting it but not sure how to handle it? This is your step-by-step playbook for managing below standard performers with confidence and compassion.If you’ve ever asked,· “Is this a real issue or a one-off?”· “How do I avoid bias when evaluating reps?”· “What’s the first thing I should do when someone’s underperforming?” …this episode is for you.What You’ll Learn:· What “below standard” really means in sales terms· How to spot and confirm recurring performance issues· The exact 3-step process to address underperformance: Document observable behaviorCollaborate with your HR partnerExecute structured coaching or a PIP (when needed)Tips to protect your team culture while supporting struggling repsGrab your free Performance Management Guide here: https://www.illuminatesalesconsulting.com/step-by-step-performance-management-guide

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