ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Check-In: Focus on the next right step"
Episode Synopsis
Happy Friday! Join Todd Kirk for a quick recap on Kristi Faltorusso's episode on that was published this past Tuesday.
CSM's often have tons of different tasks on their plate. The key is to figure out what is most important and focus on taking the next right step forward.
Resources
Connect with Casey
Connect with Todd
Visit the show page
Get to know BrainStorm
Credits
Show direction: Debra Wilson
Show design: Kensie Smith
Show manager: Angela Allred
CSM's often have tons of different tasks on their plate. The key is to figure out what is most important and focus on taking the next right step forward.
Resources
Connect with Casey
Connect with Todd
Visit the show page
Get to know BrainStorm
Credits
Show direction: Debra Wilson
Show design: Kensie Smith
Show manager: Angela Allred
More episodes of the podcast SaaS Therapy
RECAP: The Path to Customer Success with Lincoln Murphy VP of Customer Experience @ListKit
02/12/2025
The Quality of Your Questions: CS Secrets from the Trenches with Todd Kirk and Casey Trujillo
18/11/2025
Establishing New Success Metrics for Customer Education with Todd Kirk and Casey Trujillo
04/11/2025
The Evolution of Customer Success Strategies with Dan Steinman, Director @ Colson Fellows
28/10/2025
In God we trust