The Performance-First Approach That Drives Real Business Impact with Bob Mosher

05/03/2025 11 min

Listen "The Performance-First Approach That Drives Real Business Impact with Bob Mosher"

Episode Synopsis

After 20 years in L&D, Bob Mosher had a wake-up call—he wasn’t enabling performance, just pushing more training.Show Notes BodyMost organizations view training as the answer to employee performance—but what if that’s the wrong approach? In this episode, learning and development veteran Bob Mosher shares why he abandoned traditional training methods in favor of a performance-first strategy.Bob, co-founder of Applied Synergies and a leader in the L&D space for over 40 years, reveals why onboarding programs often backfire, the dangers of a “school-up” mindset, and how embedding learning into the flow of work creates lasting impact. He also shares a case study of a company that slashed onboarding time from 18 months to just 3—while improving retention and business outcomes.If you want to rethink your approach to employee development and maximize business impact, this is an episode you can’t afford to miss.Key TakeawaysTraditional onboarding programs often feel more like offboarding, leading to high attrition and disengagement. A shift toward continuous, embedded learning drastically improves employee retention and satisfaction.The key to effective L&D isn’t more training—it’s enabling performance in the workflow. By focusing on performance-first strategies, companies can improve outcomes without adding more courses.Business impact should be the primary measure of success for learning initiatives. The best programs are those that tie directly to real performance metrics and organizational goals.Timestamps:[00:00] The mindset shift from training to performance enablement[01:00] Bob Mosher’s background and experience in L&D[02:45] The major flaw in traditional corporate training[04:30] How onboarding often fails new employees[06:15] The airline onboarding program disaster[08:30] Transforming onboarding into an experience, not an event[11:20] How embedding learning in the flow of work drives success[14:45] Measuring business impact instead of training completion[18:10] The surprising ROI of performance-first L&D strategies[21:45] Bob Mosher’s biggest career shift and what he learned from it[25:30] The best L&D programs Bob has seen in action[29:00] Final advice for learning leadersLinksBob Mosher on LinkedinTom Bailey on LinkedInTom Bailey WebsiteApply Synergies

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