Is the 'human touch' in business becoming obsolete in the age of AI?

This episode of AI Chronicles, features Diana Wu David and Fedhz Mamaril. They collaborate together at Future Proof Lab, providing workshops and courses to help leaders navigate disruptive futures and harness technology trends.

Given this podcast is about the applied use of AI on the workplace, it was super interesting to speak with two people who collaborate on a daily basis and are introducing AI into their workflow.

The conversation covers practical applications of AI in their work as the creators of content and experiences, including design tools like Canva and language models like ChatGPT and Claude. They discuss how AI has streamlined processes, such as producing masterclass replays with transcripts and content snippets - activities which once took several hours can now be done in minutes.

A theme which emerged several times throughout the conversation is the importance of maintaining human touch in their work, especially in the context of the relational aspect of community management and the creative writing process.

Looking to the future, Diana and Fedhz envision AI enhancing learning experiences and enabling more creative business experimentation, given how much more quickly and cheaply an MVP version of a product or course can be developed and tested. However, they give us a reality check in that they have tried using the latest crop of tools to create courses, and the promise doesn’t quite live up to expectations just yet.

Contact:

Diana Wu David:
https://www.linkedin.com/in/dianawudavid
https://dianawudavid.com

Fedhz Mamaril:
https://www.linkedin.com/in/fedhz/

Future Proof Lab:
https://www.futureprooflab.com - Company website for courses, programs, and resources


Tools mentioned during the conversation:

Canva (https://www.canva.com) - Graphic design platform with AI-enhanced features for creating visual content

ChatGPT (https://openai.com/chatgpt) - AI language model for conversational interactions and content generation

Claude AI (https://claude.ai) - AI assistant developed by Anthropic, used for various tasks including creative writing

Beautiful AI (https://www.beautiful.ai) - AI-powered presentation software for creating professional-looking slides

Kajabi (https://kajabi.com) - All-in-one platform for creating, marketing, and selling online courses and digital products

Opus AI (https://www.opus.pro) - AI-powered video editing tool for clipping and processing video content

Otter.ai (https://otter.ai) - AI-powered transcription and note-taking application

Poe (https://poe.com) - Platform for accessing various AI models for conversation and content creation

Timestamps
00:00 - Introducing guests Diana Wu David and Fedhz Mamaril
01:12 - Diana on Future Proof Lab and her background
02:34 - Fedhz on her Future Proof Lab role and background
04:04 - AI products used in their work
05:14 - Fedhz on Canva and its AI features
06:55 - Using ChatGPT and Claude AI
09:39 - Diana's view on AI tools
10:32 - AI improving masterclass production efficiency
15:00 - Thinking differently with AI
17:42 - AI in course creation and personalization
19:46 - AI's role in book writing and content creation
22:57 - Community management and AI
25:18 - Pete on AI in data transformation and content synthesis
28:35 - Future of community management with AI
30:52 - AI's impact on future of work
31:54 - Fedhz on AI in creative writing and automation
34:27 - Diana on AI in business experimentation and learning

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