WE DONT DO THAT HERE

30/09/2021 10 min

Listen "WE DONT DO THAT HERE"

Episode Synopsis

Many times companies are too quick to tell customers what they will not do instead of trying to see if they can accommodate the request and keep the customer happy.  Of course this is very important for larger repeat customers but the principle also applies to small retail sales and services.  So don't be so quick to tell people, "we don't do that here." 
Stanley Diaz