Automating the Customer Experience without Losing the Relationship – Episode 25

17/10/2024
Automating the Customer Experience without Losing the Relationship – Episode 25

Listen "Automating the Customer Experience without Losing the Relationship – Episode 25"

Episode Synopsis

Looking to strengthen your relationships with your customers?



Need to run your garden center and horticulture business more efficiently?



Struggling to find strategies to keep up with today’s competitive market?



You’ll find answers here!



This episode features an in-depth conversation with Mikel Lindsaar, CEO and Founder of StoreConnect, a software company based in Sydney, Australia.




Mikel helps small businesses grow big. He is an expert in software, and the mastermind behind many of the software used today. To date, his software has received more than a billion downloads. Mikel also specializes in customer commerce and business growth.






In this episode, you’ll learn:




Mikel’s motivation for launching a new commerce system on the Salesforce platform



What professionals in the horticulture industry need to know about CMS, point of sale, and e-commerce.



New tools and technology to help garden centers improve business operations on one single platform



Challenges with handling data



How garden centers can compete with Amazon



Plus, an introduction to Mikel’s new book: The Customer Commerce




Episode Links: 



StoreConnect: https://getstoreconnect.com/ 



LinkedIn: https://www.linkedin.com/company/storeconnect 



Facebook: https://www.facebook.com/StoreConnectHQ 



YouTube: https://www.youtube.com/channel/UCngKdP2x8l1wcbAKW3tvU8g 



X: https://twitter.com/storeconnecthq  



Key Words:



Salesforce



StoreConnect



iQ Grower ERP



eCommerce



customer experience



customer relationship management



automation



data



garden centers



horticulture business

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