Inside a Conversation on How AI Agents Transform Document Capture

15/12/2025 23 min

Listen "Inside a Conversation on How AI Agents Transform Document Capture"

Episode Synopsis

In this episode, Charu Navatia, Associate Vice President of Automation at Infinx, walks through the Document Capture AI Agent platform and how it classifies, extracts, and routes high-volume fax and digital documents like orders, authorizations, and insurance cards. She explains the human-in-the-loop safety net, LLM-based accuracy tuning, and integration patterns that turn messy inbound documents into clean, system-ready data for downstream revenue cycle workflows.