Ep. 4 | Adopting a customer success mindset with Lukas Alexander

Return on Intelligence
21/05/2024 28 min Temporada 2 Episodio 4
Ep. 4 | Adopting a customer success mindset with Lukas Alexander

Listen "Ep. 4 | Adopting a customer success mindset with Lukas Alexander"

Descargar episodio Ver en sitio original

Episode Synopsis

Lukas Alexander, VP of Customer Experience at Churn Zero, discusses how creating a customer success mindset can help every department throughout your company.He also covers how to support CSMs in proactively engaging customers with support and guidance, plus the skills you should be prioritizing to develop your CSM team.

More episodes of the podcast Return on Intelligence

Ep. 11 | Reinventing management and empowering workers with Gary Hamel 20/08/2024
Ep. 10 | Lifelong learning and developing leaders with Kimberly Williams 13/08/2024
Ep. 9 | Making HR the good guy and creating career paths with Pete Schramm 23/07/2024
Ep. 8 | The Future of AI in Learning and Development with Craig Basford 15/01/2024
Ep. 8 | How to create and measure the impact of L&D with Laura Overton 16/07/2024
Ep. 7 | Tapping into the Power of L&D to Develop Top Talent with Britni Warner 19/12/2023
Ep. 7 | Finding mindstates, superpowers, and rituals to help shape your company culture with Frederik Pferdt 09/07/2024
Ep. 6 | Scaling your Learning Globally with Valeria Pasca 27/11/2023
Ep. 6 | Transformative Tech and the Future of Work with Nichol Bradford 02/07/2024
Ep. 5 | Overcoming Imposter Syndrome and other essential leadership skills with Cecily Mak 18/06/2024
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA