In this episode of Rethinking Supply Chain, Venzee CEO, John Abrams, and Diana Chen continue their conversation about what can be changed when it comes to improving the supply chain. Rather than just thinking about what could change, John and Diana give business leaders some practical, applicable advice.Diana recalls the example of a large company still using Microsoft Excel spreadsheets manually to communicate product data to distributors and retailers. John explains the inefficiencies associated with such a system and then dives deeper into how the entire selling process goes on. Once a seller receives their barcode, any product on sale should be able to be digitized, but we still don’t see it going on. Finally, John goes through what the ideal process could be today. Manufacturers should still meet face to face with their customers, but the next step in the process should be digitized. Once quantities and prices are determined, the paper processes should take the back seat to technology. Information should be held in master data management systems so product information is organized efficiently.

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