Every customer is ultimately seeking convenience, so how can dealerships take advantage of the transformative power of mobile service technology to deliver an exceptional experience?
In this episode of Retention Roadmap, Denise Leleux, CEO of Curbee, highlights how dealerships can leverage mobile service to improve customer satisfaction and increase service capacity without the need for costly infrastructure expansions. By focusing on delivering services directly to customers, dealerships can reduce appointment backlogs and avoid customer defection to third-party service providers.
What we discuss in the episode:
The ideal dealership profile for implementing mobile service
The increasing demand for mobile service in 2024 and beyond
Mobile service as a necessity in the modern dealership landscape
How Curbee technology ensures a seamless experience for both the customer and the service team
How mobile service addresses the need for more convenience in auto service

Resources from this episode:
Curbee

Social Media:
Connect with Denise on LinkedIn
Connect with Bill on LinkedIn
Follow Roadmap Retention on LinkedIn

 
Sponsored by DriveSure
 

Ver todos los episodios