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Listen "097: Customer Centric Cultures"
Episode Synopsis
Whilst we talk of customer centricity in retail, very few really achieve this. But to become customer centric it is critical to have a corporate culture that supports and drives this. So in this podcast episode of the Retail Transformation Show, Martin Newman, the Consumer Champion, explores the culture characteristics and changes required to drive this forward.
The post 097: Customer Centric Cultures appeared first on OB&Co.
The post 097: Customer Centric Cultures appeared first on OB&Co.
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