Listen "Social Impact Lessons from TOMS"
Episode Synopsis
TOMS was an early pioneer of the purpose-driven retail model. Although many know the brand for its one-for-one approach to charitable giving, the brand recently underwent a transformation that included rethinking its approach to social impact. To get the scoop, we brought Amy Smith, who is the Chief Strategy & Impact Officer for TOMS, on the show. She shared how her role within the company has transformed with the brand’s evolution, and how she and the broader team have: Balanced mission and values with product innovation and strategic growth; Implemented new initiatives, including WEAR GOOD and TOMS 10x10, and lessons learned along the way; and Integrated customer and employee feedback into the model to ensure they're addressing the issues that matter. RELATED LINKS Learn more about TOMS Get more details about TOMS 10x10
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