Thanks to our Partner, NAPA Auto Care Craig Noel recounts his near-death experience from multiple blood clots in his lungs and how it profoundly affected his perspective on life, family, and business. This life-altering event led Craig to reevaluate his priorities, emphasizing the importance of relationships and intentional living. Craig shares how his absence from work revealed the strength of his team and the culture he built. The discussion covers overcoming the "I can't" mentality, establishing accountability, and planning for unforeseen circumstances. Craig's story inspires listeners to cherish relationships, embrace change, and focus on what truly matters in life. Craig Noel, Sun Automotive, Springfield, OR. Listen to Craig’s previous episodes HERE Show Notes Watch Full Video EpisodeCraig's Near-Death Experience (00:01:13) Craig shares his story of a near-death experience caused by multiple blood clots in his lungs.Understanding the Health Crisis (00:02:12) Craig explains his symptoms leading to hospitalization and the discovery of the blood clots.Reflection on Life Changes (00:05:34) Craig reflects on how his near-death experience shifted his perspective on relationships and life priorities.The Importance of Relationships (00:07:17) Craig emphasizes the need to value relationships and communicate feelings intentionally.Reconnecting with Old Friends (00:08:29) Carm shares a personal story about reconnecting with an old friend, highlighting the importance of maintaining connections.Intentional Communication (00:09:41) Craig discusses the impact of intentionally reaching out to influential people in one's life.Material vs. Emotional Fulfillment (00:10:25) Craig contemplates the balance between material possessions and the importance of relationships.Living Without Distractions (00:12:00) Craig suggests leaving phones at home during family outings to foster better connections.The Impact of Technology on Relationships (00:12:25) Carm reflects on how technology affects family interactions and the need for personal discipline.Planning for Meaningful Experiences (00:13:14) Craig encourages planning meaningful experiences and spending time with loved ones.Business Continuity Discussion (00:15:42) Carm discusses the importance of planning for business continuity in case of unexpected events.Leadership and Team Discussions (00:16:49) Craig emphasizes the value of discussing business operations and leadership with team members.The importance of presence (00:17:04) Craig discusses the significance of being present and the impact of leadership on team culture.Reassessing leadership roles (00:17:41) Craig reflects on his need to be present and the realization that his team can thrive independently.Employee accountability (00:19:26) Discussion on implementing employee diaries to enhance accountability and track conversations.Introduction of 'Way We Do' software (00:20:11) Craig explains how this software helps manage SOPs and employee manuals effectively.The value of modifying processes (00:22:05) Emphasis on customizing borrowed ideas to fit your unique business culture for better results.Planning for unexpected...

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