Andrew Daddo sat down with Dr. John L. Ross Jr., a 30-year veteran in maintenance and reliability, former Air Force captain, and founder of both the American Reliability and Maintenance Institute and Maintenance Innovators, his primary company of 17 years. Dr. Ross shared insights on leadership in maintenance and reliability, emphasizing that true change requires more than simply replacing leadership—it’s about fundamentals. He used the analogy of growing an apple tree to highlight that the right conditions (seed, nutrients, sunlight) are essential, just as in business, where you need the right leadership, tools, and approach to thrive.He explained how leadership has evolved from a top-down, authoritarian model to one of inclusion and accountability. Drawing from his extensive experience, Dr. Ross described how today’s workforce, with access to technology and higher education, requires a different leadership style—one that involves engaging employees, valuing their input, and fostering a sense of ownership in the decision-making process.Dr. Ross highlighted the importance of building leadership skills, rather than simply managing people and processes. He noted that creating an inclusive culture where everyone’s input is valued can significantly improve morale and lead to better outcomes. Finally, he discussed the significance of conferences like MAINSTREAM, where industry leaders can exchange fresh ideas, learn best practices, and inspire real change in their organizations.

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