Founder of Satori People Development Philippa Fairbrother on how to grow through what you go through—turning setbacks into strength, fixing team friction, and boosting profits, retention and workplace love through better communication and resilient mindsets.In this episode, Paul Corke is joined by Philippa Fairbrother, Founder of Satori People Development. Philippa helps SME owners boost profits, retain top talent, and create workplaces people love—by resolving team friction, upgrading communication and transforming the way teams operate. She shares the personal challenges she’s faced and how reframing her mindset has been pivotal to her success and the results she now helps clients achieve.We unpack how to grow through what you go through—for individuals and teams: meaning-making after adversity, simple operating rituals that prevent re-injury, and people practices that turn turbulence into traction.You’ll hear:Philippa’s story: reframes that turned tough seasons into clarity, courage and craftThe Team Friction Triad (misaligned expectations • missing feedback • mismatched rhythm) and how to fix eachConversation tools that stick: stay interviews, 1:1 cadence, and CARE feedback (Context–Action–Result–Effect + request)Retention levers for SMEs: early wins, recognition rituals, growth plans, line-of-sight metricsResilience in practice: state → story → strategy, ABCDE thought disputing, and tiny habits that compoundHow this maps to Paul’s Mindset Equation (Aspiration, Belief, Drive/Motivation, EQ, Resilience, Learning Agility)Try this (7-Day “Grow-Through” Sprint):Name it: write today’s challenge + a reframe: “This could be useful because…”ABCDE (1 page): Adversity → Belief → Consequence → Dispute the belief → Energisation (what changes?).Run one stay interview: “What keeps you here? What might pull you away? What 1–2 changes would make work better?”Friction finder: list 3 recurring tensions; pick 1; agree a clear standard and owner.10-10-10 1:1: 10 mins report → 10 coach (questions) → 10 commit (who/what/when/how we’ll know).Recognition x1/day: specific, behaviour-based praise that links to purpose.Friday AAR (5 mins): Intended? Happened? Why? Change by Monday?A practical, hopeful conversation about using mindset and people systems to turn hard moments into healthier culture and better results.

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