Welcome to Red Army Radio! Today, Francis sits down with Project Manager Chadwick Haines and Superintendent Robin Malyon to talk about life on one of their larger projects — the reconstruction of Bank Street from Riverside to Heron. In this episode, we get into what it’s really like managing an integrated road, sewer, and utility project in the heart of the city — where every day brings a new surprise underground. Chadwick and Robin share how their team has kept things running smoothly through unexpected conflicts, deep excavations, and constant pedestrian traffic, all while keeping morale high and the work moving forward. They also open up about teamwork, learning lessons, and what it means to lead a crew that truly cares. From hidden “duck banks” to late-night concrete pours, this one’s packed with humour, honesty, and heart from two of Tomlinsons team members. Episode Highlights How Chadwick and Robin got into the construction industry. A behind-the-scenes look at the Bank Street project When unexpected duck banks forced the team to dig twelve feet deeper than planned. How keeping the same crews on site built communication and trust. Navigating pedestrians, traffic pinball, and unexpected changes.  Shoutitng out all the team members that make this project run so smoothly. The stress of the first change order — and learning to stay calm through daily surprises. Robin’s lessons in patience and mentorship with new team members. The power of collaboration with Robinson Consultants and the City of Ottawa. The Chipotle wrap. Key Takeaways “Stuff comes up, we find a solution, we move on.” “On this job we have over one hundred and ten CRs so far… over one hundred and sixty changes.” “You can’t ask for more in a superintendent.” “It’s the most fun I’ve ever had before on a job… I’m gonna be sad when this job ends.” “I think patience — we deal with a lot of younger people these days and just taking time to sit down with them and explain stuff.” “We had maybe thirty meters of pipe in… and then there was another duck bank” “Any problem you need a solution to, we can find it.” 

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