Tim Sackett and I discuss the conference along with Phenom’s new agentic AI offerings.MY NOTES FROM ANALYST DAYAI Agents“We always believed AI agents are the future of AI” - Phenom CEOPhenom is the ‘applied AI for the HR domain’Phenom has 25 new AI agentsExperience agents for each stakeholder….candidates, recruiters, employees, hiring mgrPersona agents: intake, onboarding, etcAgent creation is like a good manager who knows what to delegate and whenAgents in Candidate Experience: text msg to jake who attended a pervious hiring event it reminded him and created a personalized job landing page as call to actionSearch assistant: Agent can summarize a role for a prospective candidateScheduling: select interview time, checks on times, checks with hiring mgr,  will email u in an hour.Agents in Recruiter experience: new recruiter dashboard to keep each recruiter informedX+ will find active candidates in the CRMWithout x+ recruiter has to spend time searchingAgent can manage the sourcing completelyDashboard shows response rates, interested candidates, unresponsive, etcIntake discussion guide provided to recruiterAgent contacts hiring mgr over Teams, and conducts the intake (recruiter in the loop)Surfaces top candidates and can schedule the interviewX+ Agent Studio- how they are created (think of agents as new team members) “the factory for building ai agents (low code/nocode)Looks like a workflow dashboard (if this then that)Can create thru conversational interface, voice, inline…Prebuilt agents in the studio, Talent Experience Engine for talent marketersInsights and intelligence for your reviewContent creation: LLM is trained on your voice/brandSegments is the heart/game changer - automatically created talent poolsRengaged candidates, industry leaders, high activity seekers, passive competitor talent etcJourneys - how people consume that contentAgents in the TXEContent curator agent creates compelling content to attract talentAutoNurture agent manages campaigns to attract talentFor ex it can create a new campaign for a new country expansion Landing pgs, campaigns, seoDay to day stuff: nurturing is a big use caseAdobe Express now integrated into Phenom, create stunning content with easeHiring IntelligenceX+ screening screen, schedule, interview30% reduction in time to hireScreening: ex 317 applicants, need a way to sort these candidates—deploy a voice agent to make the calls for recruiter – she approves workflow – virtual recruiter agent calls candidate to do a brief screening call – saves 1.5 days in the screening process – Interview Fraud agent can detect candidate use of LLM on calls, face match, voice matchHiring AutomationsScreening questions segments into groups ‘highly quantified, unqualified, etc”AssessmentOnly best fit candidates can schedule interviewThermo Fisher 5k automated interviews scheduled, reduced time to fill by 54%, 7 min avg time from application to interview scheduledElara Caring: 83% completed interviews, 3x increase in monthly volume, 13,000 automated workflows completed already in 2025They reassigned recruiters to more high level tasksHiring mgr mobile app coming outAgentic Automations Candidate can use natural language to search for a jobAgent can step in and offer other job suggestionsAgents in the Recruiter Manager ExperiencePhenom rec mgmt dashboardSuggest ways to optimizeOverview of team performanceShows how many agents each recruiter has employedMgr can coach the agents to get better resultsAgents in OnboardingFirst ever agentic onboarding productCompliance burden, impersonal experienceWhats new: Automated compliance, personalized engagement for new hiresOnboarding dashboard….each candidate has a profile with all the steps needed to onboard you can see the progress, all forms are stored here….Journeys for onboarding available.A lot of the data can be pre-filled in for candidate based on his/her job applicationEmployee experience also has agents…feedback, check ins etcAnalyst Day2500 attendees at IAMPHENOM 2025Customer: sophisticated product, took a while to work out 1+ years to really , rolled out 20% adoption, 3 years to 93% adoption….did not reduce headcount in TA after implementing Phenom…found “Change Champions” in diff regions to help get use up of Phenom among user base…recruiters are becoming more ‘talent marketers’One customer says phenom is doing a better job at taking customer suggestionsHead of TA said he Wants a “meta agent” to tell him how to manage all the agents! Getting very sophisticatedAT Unleash and HR tech events they will be teaching ppl about how AI agents workNet promoter score is now at 15, shooting for 20 this yearThe Phenom Credential…professionalizing PhenomHeld a “Customer Obsession Day” .. customers were saying they weren't prepared enough for the implementation journey…. biggest problems implementation, data migration etc.As product gets more sophisticated, customer care’s job gets more challenging

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