Reception Insider - RACGP NSW&ACT and TAS Faculty

Reception Insider - RACGP NSW&ACT and TAS Faculty

Por: Reception Insider - RACGP NSW&ACT and TAS Faculty
Reception Insider – online podcast series for medical receptionists

Receptionists influence how patients view their medical practice. They provide that first vital impression, and go on to build trust, allowing for the exchange of sensitive information. Their effectiveness, as well as that of the doctors, protects the patients and the practice against adverse outcomes.

In a busy practice, staying welcoming, focused and accurate is challenging. Receptionists juggle many tasks while the phone rings and patients line up. It’s hard to find time to grow their knowledge.

What they need is quick bites of information, on a variety of topics, tailored to the medical receptionist role. This is why the RACGP has developed Reception Insider: a free online series of five-minute podcasts.
21 episodios disponibles

Latest episodes of the podcast Reception Insider - RACGP NSW&ACT and TAS Faculty

21. Accreditation 3.3 – Emergency response plans 24/03/2022
20. Accreditation 3 - Practice Governance And Management 10/03/2022
19. Accreditation 2.3 16/12/2021
18. Accreditation 2.2 – Third Party During Consultation 09/12/2021
17. Accreditation 2.1 18/11/2021
16. Accreditation 1.2 09/11/2021
15. Accreditation 1.1 05/11/2021
14. Communication Across Generations 29/10/2021
13. Use of interpreters in general practice 01/09/2021
12. How to match a patient to a doctor 24/08/2021
11. How to communicate a change in fee structure 17/08/2021
10. Medical abbreviation quiz 12/08/2021
9. How to identify a deteriorating patient 04/08/2021
8. Triage during COVID 29/07/2021
7. Triage In General Practice 29/07/2021
6. Chaperones And Observers 30/06/2021
5. Reception Wellbeing 13/05/2021
4. Tearoom 04/03/2021
3. Patients Data 10/02/2021
2. Talk, Talk, Talk 10/02/2021
1 2 Siguiente › Última »
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA