QI Boxset - How the reception team can get involved in Quality Improvement.

RCVS Knowledge - Evidence-based Veterinary Medicine
10/06/2022 22 min Episodio 161
QI Boxset - How the reception team can get involved in Quality Improvement.

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Episode Synopsis

Listen to Pam Mosedale, QI Clinical Lead, chat to Jo Civil about her role as a veterinary receptionist and Quality Improvement officer within practice. 
This podcast was recorded for the QI Boxset- Series 1: Episode 2: Getting started with Quality Improvement.
Read the transcript.

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