This episode is all about slack – one of our favourite topics which is all about how to make the most of quiet moments on shift. In a world where the fully wrapped cost of the current NLW is £16.10 an hour, you need to make every team member as efficient as possible. From cutlery polishing to chopping lemons, we explore how slack tasks can boost productivity and improve service. So, whether you’re front of house, back of house, or running the shift, this one’s not one to miss.
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