What began with a simple window has become an exercise in efficiency—and fast food chains are always looking for ways to move more people through drive-thrus more quickly. But until recently, the technology hadn’t changed all that much in the past few decades. Now, the age of artificial intelligence has ushered in new ways to shave off valuable seconds. Drive-thrus have become such cash cows that more and more fast food locations are doing away with the in-house dining experience full stop. Will the future of drive-thrus be a dystopian tech-nightmare, or a fast and easy way to get our burgers and fries?
Presented by Deloitte
Episode art by Vicky Leta

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