In this episode of Quality Time with MoreSteam, Ryan C. Weiss joins the program. Ryan is an author, entrepreneur, and president of Effective Performance Strategies. He also tells one of the best stories about continuous improvement. That story involves tools, skills, mindset, and an orangutan. (Yes, an orangutan.) You won't want to miss it. In addition to that great story, Ryan and host Dan Swartwout talk about the power of the SIPOC, eliminating bad handoffs, and the importance of parallel paths. Maybe you already have the tools. You might already have the skills. But without a doubt, this conversation with Ryan C. Weiss will put you in the right mindset for operational excellence!   In this episode, you will hear about: 0:48 - Ryan's Background 3:35 - Ryan's Experiences in College 11:12 - Ryan Path Changes From Medicine to Finance 16:05 - From the Corporate World to Entrepreneur 18:36 - The Fitbit Story 22:27 - The Orangutan Story 29:40 - Dale Carnegie and Continuous Improvement 31:49 - Building SIPOCs 33:49 - Broken Handoffs 37:05 - Getting People Involved in Processes 39:51 - SIPOC-Focused Software 42:31 - Ryan's Podcast   Additional Resources: Ryan C. Weiss on LinkedIn Optics: Align People and Process to Accelerate Performance Optics in Action Podcast Effective Performance Strategies MoreSteam's Website Subscribe to MoreSteam's Newsletter MoreSteam on LinkedIn MoreSteam's YouTube Channel Dan Swartwout on LinkedIn   Subscribe to Quality Time With MoreSteam Apple Podcasts Spotify Amazon Music YouTube iHeart

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